Role of Leadership in Managing Quality Research Paper

Role of Leadership in Managing Quality - Research Paper Example Moreover leaders establish a particular direction for their followers which allow them in managing the internal environment of the organization, business, school, institute, nation etc. Once the adherents follow guidance provided by their leader efficiently they can ultimately achieve their targeted goals, aims and objectives in an organized manner. Hence it is clearly evident that quality can easily be maintained with good leadership on any stage or medium as it is the excellence of leaders who are able to set objectives efficiently and assist their followers in implementing those objectives within specified time limits (tribehr.com, 2012). In Big Organization Considering the role of leaders in big organization it is found that leaders are proactive and lead their employees through providing example. The employees follow such instances after being inspired by the charismatic leadership of their leader rather than having a sense of dictatorship. A good leader is one who leads in a ma nner which is depicted through implementation and then leading through actions as opposed to simply dictating their rules and actions without exemplifying any real instances. Leaders recognize and act in response to the variation of the external environment and completely understand the ups and downs of the changing external environment. They are then able to communicate the right direction to their followers for attaining quality in work. The role of leadership in a big organization is to comprehend the requirements of every stakeholder such as clients, owners, suppliers, working staff, general public and any other concerned associate of the business. Every stakeholder formulates the significant part of the quality management process hence they all combine to have an effect on organization’s success. It is the quality of good leadership to induce ethical values throughout their organization which can be achieved through organization’s mission statement or they can the mselves become role models for inspiring their employees for becoming a strategic part of quality management initiative (lennoxhill.co.uk, 2011). True leadership has the ability to equip their employees with the essential resources and struggle to fulfil their duty with sincerity and accountability. The entire organization can be motivated by true leaders for fulfilling their duties and get everyone involved in the process of quality management. It is essential at this stage that leaders must inspire and recognize the contributions and efforts made by employees at all levels which will further instigate a sense of accountability amongst employees and will inspire them in attaining more results and they will voluntarily involve more in quality management procedures. This entire process is dependent on the inputs from both sides whether it is the leader or it is the company’s workforce (Ovretveit, 2005). In Educational Institution The educational field has also changed consider ably in a manner that education administration is now treated more towards the scope of educational management which is now further improvised and transformed into educational leadership. This example is clearly evident from the ceremony held in 2000 having the inauguration of the National College for School Leadership in England. The expression ‘instructional leadership’ is basically derived from North America and it has been superseded in England and all around the world by the concept of ‘learning centred leadership’. It has become a requirement for educational leaders and managers to focus all their efforts more towards the quality management of their educational institution for competing with the other leading

Speaker's response for Sports management class Essay - 1

Speaker's response for Sports management class - Essay Example The first was about starting in the business. The speaker was able to articulate the difficulty of not knowing what to do or being clueless about the job. I found that lawyers like the speaker tend to work on contract and facility issues, insurance, sponsorship and tax (Bhardwaj 2011). His perspective on how to address that situation is practical and something that I will remember if faced in the same dilemma. He said that one should be calm about it and approach it in a holistic and objective manner. I believe he wants a certain level of detachment that would enable him to focus, learn and avoid mistakes. The idea is get past the jitters, the ignorance and other work-related related pressures. Secondly, there is the case of needing to be appropriate at work and towards other people. The speaker was a lawyer and his work involved defense and prosecution. He stressed that it is preferable to work with adversaries professionally and not become rabid supporters of employers because in t he industry, everything comes in full circle. An adversary today, might be needed in the future. So it helps that one is level headed about work especially when the position entails conflict resolution. Which issues require more consideration? I would like to point out the issue regarding the alignment of interest. The speaker stressed that people should not enter the sports entertainment business because he loves sports. ... Essentially, lawyers deal with the law and with documents regardless of where he works. But he was unhappy working for corporations. There is a discrepancy when he clearly thrived and excelled in the sports management business. Obviously, he is a sports fan. This factor must contribute to a worker's motivation. A business manager and his counterpart who loves sports would have radically different approach in an issue because the latter would be more involved and passionate about it. I feel that this issue needed further clarifications. Where you do stand on a controversial issue? One of the controversial issues in sports entertainment management is the focus on profit. Sports managers tend to see organizational success as inevitable offshoot of single-minded pursuit for profit. I am against this wholeheartedly. I believe that this position is valid for several reasons. First is that America has very strong ties with sports and that its management is almost within the realm of public interest. According to Kelly, sports has occupied a major role in modern society, as element of the economy, spectacle with symbolic meanings and an arena of human development (226). A purely commercial organization could get away with greed for profit but the fans will never condone its pursuit if they think that the management and sports administration is harming the sports or their teams or making inappropriate sports decisions in favor of more money. This is supported by the fact that sports and its leading figures are considered product brands. Any inappropriate management decision can damage them and the public could simply cease patronizing. Baker and Esherik (2013) maintained that sports is still a profit-based organization

Expectancy theory in nursing Article Example | Topics and Well Written Essays - 500 words

Expectancy theory in nursing - Article Example There are three components of expectancy theory, which are expectancy, valence, and instrumentality. In expectancy, the belief is that the efforts of an individual’s determine their attainment of desired performance and goals. To do so, the individuals have to develop their self-efficacy by assessing whether they have the required skills and knowledge to achieve the desired goals. Goals difficulty occurs when the set goals are set too high or the achievement of the performance expectations are set too hard. This leads to low expectancy especially when the desired results of an individual are un-attainable according to the beliefs of the individual. An individual may also get the perceived control where they believe that there is some degree of control over their expected outcome. If such individuals believe that the outcome is beyond their perceived outcomes, then their ability to influence is low leading to low motivation. In instrumentality, individuals believe that they will receive a reward if they meet the performance expectations set. This may be in form of a promotion, salary increment, or recognition. Valence, on the other hand, is the individuals’ beliefs in the reward of certain outcome. It is based on their goals, motivational factors, and values. Expectancy theory is related to nursing management in that it allows the nurse managers to ensure that their employees are well motivated to maximize on their potential. It ensures that the nurse managers come up with policies to ensure that each successful outcome of the nurses’ performance is rewarded. They ensure that the efforts made by all the nurses will result into attainment of desired goals and objectives (Yoder-Wise, 2014). To do so, the nurses have to have the required belief in their ability to achieve the set goals and ensure that the goals set are not too high for the nurse to achieve. Â  

Speaker's response for Sports management class Essay - 1

Speaker's response for Sports management class - Essay Example The first was about starting in the business. The speaker was able to articulate the difficulty of not knowing what to do or being clueless about the job. I found that lawyers like the speaker tend to work on contract and facility issues, insurance, sponsorship and tax (Bhardwaj 2011). His perspective on how to address that situation is practical and something that I will remember if faced in the same dilemma. He said that one should be calm about it and approach it in a holistic and objective manner. I believe he wants a certain level of detachment that would enable him to focus, learn and avoid mistakes. The idea is get past the jitters, the ignorance and other work-related related pressures. Secondly, there is the case of needing to be appropriate at work and towards other people. The speaker was a lawyer and his work involved defense and prosecution. He stressed that it is preferable to work with adversaries professionally and not become rabid supporters of employers because in t he industry, everything comes in full circle. An adversary today, might be needed in the future. So it helps that one is level headed about work especially when the position entails conflict resolution. Which issues require more consideration? I would like to point out the issue regarding the alignment of interest. The speaker stressed that people should not enter the sports entertainment business because he loves sports. ... Essentially, lawyers deal with the law and with documents regardless of where he works. But he was unhappy working for corporations. There is a discrepancy when he clearly thrived and excelled in the sports management business. Obviously, he is a sports fan. This factor must contribute to a worker's motivation. A business manager and his counterpart who loves sports would have radically different approach in an issue because the latter would be more involved and passionate about it. I feel that this issue needed further clarifications. Where you do stand on a controversial issue? One of the controversial issues in sports entertainment management is the focus on profit. Sports managers tend to see organizational success as inevitable offshoot of single-minded pursuit for profit. I am against this wholeheartedly. I believe that this position is valid for several reasons. First is that America has very strong ties with sports and that its management is almost within the realm of public interest. According to Kelly, sports has occupied a major role in modern society, as element of the economy, spectacle with symbolic meanings and an arena of human development (226). A purely commercial organization could get away with greed for profit but the fans will never condone its pursuit if they think that the management and sports administration is harming the sports or their teams or making inappropriate sports decisions in favor of more money. This is supported by the fact that sports and its leading figures are considered product brands. Any inappropriate management decision can damage them and the public could simply cease patronizing. Baker and Esherik (2013) maintained that sports is still a profit-based organization

What is applied anthropology and how did it emerge Essay

What is applied anthropology and how did it emerge - Essay Example As a consequence of this, the British were able to colonize large regions of the world during the colonial period. Before World War II began, the British colony had to change its tactics by engaging itself in more positive administrative arrangement that could be catalysts to strategic economic growth of its colonies. Heavy funding and underwriting began to stream towards social science exploration in African. This funding, ideally, was through a couple of mechanism, which included funding from foundation like the Rockefeller foundation and Carnegie Corporation. A portion of these funds permitted the anthropologists to liberate themselves from a prism relationship, including colonial emissaries and subjects. In the early 1940s, the British enacted an act that saw the provision of funds for social science explorations in the protectorates. The reason that social science reached were carried in out in the British colonies, was primarily shed light into the human society of Africa, which was apparently a lot less known. The results that were collected from these pragmatic researches provided anthro pologists with crucial information, which they transformed it later into compelling theoretical products (Chambers 2008, p54). In any case, without this transformation, the whole process would malformed. The researchers ensured that anthropology came out as a science, so that it would get full government support. However, if anthropology emerged as snot a science, there was no way it would have received any government support. This success saw an increase in total number of academic departments. Additionally, as the British ceased their operations in the colonies, applied anthropology began to erode gradually. However, applied anthropology was evidently not developed fully enough theoretically (Escobar 2008, p87). Apart from colonialist Europe,

A Nestlé Company Research

A Nestlà © Company Research ABSTRACT Our group has decided to choose Nestlà © Company for our research. Our study was to do a research on Nestlà © Company in general view because it would provide us with wide range of topic for example what is their favourite Nestlà © products, why the like Nestlà © products, what is their opinion on the company and others. The research would be based on information from the internet, questionnaire and interview. The questionnaire and interview was done at Tunku Abdul Rahman College in Setapak. For questionnaire and interview, all of us had decided to choose 50 students from year two Diploma in Business Administration (2DBU) students. Our key findings showed a very positive response on Nestlà © products and its brands. The results had showed that the 50 students trusted the Nestlà © Company very much. They have become a fan of the Nestlà © products over the years. Even though there was one student who was not interested with Maggi but she did like their other products and did tru sted the company. So, it was conclude that the research was satisfying because most students really liked the products so much and are a very loyal customer to Nestlà ©. They had used the products in quite long time. INTRODUCTION Background The history of Nestlà © began in Switzerland in 1867. Henri Nestle, the pharmacist had discovered nutrition food supplement to overcome the problem of malnutrition. He helps an infant who was unable to accept his mothers milk by using his product called Farine Lactee Nestlà ©. He then saves the life of the infant. Henri used his surname, which means little nest, in both company name and the logotype. Nestle means little nest which symbolises security, family and symbol of companys care and attitude to life-long nutrition. Nestlà © success with its product innovations and now has turned into world leading Food Company. Today, more than 5000 employees work in Nestlà © Company. The Nestle Company also produce more than 300 HALAL products in Malaysia such as the brand Milo, Maggie, Nescafe and Kit Kat have been trusted by household names and enjoyed for generation today. Nowadays, Nestle products are sold in every country in the world. Purposes The objective of this report is to study about Nestlà © Company in general profile. Do research on Nestlà © products and with respondents to provide opinion on Nestlà © and some improvement or suggestion. Besides, is to investigate and analysis the Nestlà © Company SWOT analysis (Strength, Weakness, Opportunities, threat). This proposal aims to provide recommendation on improvement Nestlà © products and how can Nestlà © Company satisfied their customers needs. Scope The report investigates the general profile of Nestlà © products preference by Tunku Abdul Rahman College students from Business Administration (DBU 2) only. The other Tunku Abdul Rahman campus branches are not included in this report. It focuses on Nestlà © product and how consumers think about it. They were only 50 students to survey for this report. This recommendation is to improve Nestlà © products and satisfied customer needs. If long-term solution, suggested to do more health science research to develop more nutrition level of the food. Findings from Internet Nestlà © Company owns several brands in their product such as junior food, coffee, beverages, culinary product and others as well. The brands include Milo, Nescafà ©, Nestum, Maggi and many more. Based on the Nestlà ©s sales report, MILO, Coffee mate and Nescafà © are the best products sells. Culinary product like Maggi is the following best sells. Most of the people like to drink Milo or Nescafà © at the morning as their breakfast drinks. Nowadays, there are many choices in Milo. More choices are provided to obtain their customers need. Now, Nestlà © is promoting their new product such as Milo Sejuk, Mat Kool Spiro and others to attract their customers. Many people like to buy Nestlà © Companys product because their brands are trusted. Besides that, Nestlà © Company also provides wellness quiz and tools for their beloved customers, for example BMI Calculator and Waist Hip Ratio. When using these tools, everyone can easily check for their body weight whether is standard, underweight or overweight. After that, when you know your body weight, you can control or maintain your body weight by increase your food intake or maintain your diet. Every Nestlà ©s product has a simple device called Nestlà © Nutritional Compass. It provides the product information clearly. This can help us to make healthier choice when buying their product. Apart from that, Nestlà © also provide an app to help those who are not very well in cooking. The app provides step by step cooking guide for the users. There are many recipes provide for example how to bake honey chicken, how to cook Tom Yam fried rice, how to make Chocolate Milo and others more. For those who are interest can easily try it out. It is simple to do it by just follow the pr ocedure given by. Nestlà © research and development adapt to local consumers trend in lifestyle, culture and purchasing power. (Nestlà ©, Consumer Needs) This characteristic of consumer make Nestlà © research and development more understand about customer needs and to make new products. Besides it also do nutrition research to increase the nutrition level and tasty products. It makes all products standardise and safety to be consume. Nestlà © Company offer great career opportunities for those who interested with expertise skill and be competent for those who wish to excel in their careers. Nestlà © company also provide rewarding career and further develop to who want work in Nestlà © company. Next, Nestlà © set the principle to organize their organization, and how to treat each other. The principle set by Nestlà © Companys Trust, Respect, Involvement and Pride, its motivates them to run organization in successful way. Furthermore, Nestlà © company also provide training program Nestlà © Management Trainee program) to develop strength of employee. The Nestlà © Companys looking for applicant whose holder degree cert with minimum CGPA 3.2 and active in curricular activities. Program offer by Nestlà © such as position in marketing sales, supply chain, human resource and more. Findings from Sales Table 1: Sales of Nestle Product in Year 2011 Source:Nestle:http://www.nestle.com/Common/NestleDocuments/Documents/Library/Documents/About_Us/Quick-Facts-2011-EN.pdf According to Nestlà © company sales, the higher sales are powdered and liquid beverages with 18,204 sales. The products with high demanded which are Milo, Nescafà ©, and Nestea. The lower sales are mineral water at 6,526 sales. The sales of milk and Ice cream are 16,406. The products are Nestlà © NIDO, Nestlà © Coffee-mate, Nestlà © Ice cream and Dreyers. Nutrition and healthcare products have an average of sales compare to the higher sales with the sales of 9,744. Nutrition and healthcare products is such as, Nestlà © Nutrition, Nestlà © NAN, and Nestlà © Gerber. In addition, prepared dishes and cooking aids are like Maggi, Hot pockets, and Lean cuisine with 13,933 sales. The confectionary products like Kit Kat, Milo choco bar and Nestlà © Crunch with the sales of 9,065. The PetCare products have the sales of 9,764. For example products like Purina, Friskies and Dog Chow. The total sales of all Nestlà © products are 83,642 in 2011 year. The sales of 2011 have decrease 9,37 3 of sales from 2010. Findings from Nestlà © Company SWOT analysis (Strength, Weakness, Opportunities, Threats) The Strength of Nestlà © Company is having been a trusted Company over 100 years of history. Penetrate the market share easily in the early stage, because the price for the product is low and now the Nestlà © market share price is high at 54.100. Nestlà © products mix with many extensions of product lines that provide high quality brand and product that are well-known and top selling brands. For example Nestlà © brands are Milo, Maggi, Kit-Kat, Nescafà © and Hà ¤agen-Dazs. Research and development (RD) is one of the strength to Nestlà ©, it helps develop new products. Besides it helps to improve the nutrition level, taste, and safety to be consumed. However, the weakness is Nestlà © entering into the markets that are already mature and can have tough competition between competitors in the market. The complex supply chain management usually happens in rural place such as India. The factory require good working environment, hygiene and so it can produce good quality products. High distribution cost because not all product are manufacture at the country. In addition, the opportunities for Nestlà © is the company can expand their product line such as new Milo sejuk by differentiate the product. Besides it have the opportunity expand to smaller town or geographical area. It opportunity for Nestlà © is lower cost of raw material and produce product that is cheaper. Since cost is lower the manufacturer is mostly located in Asia country such as India for manufacturing goods. The Threats is Nestlà © Company has many competitors to be competing in the market. For example company like Kraft food, Hershey, Ovaltine, and Cadbury. The Changing consumer trend in products due to launch new products by competitor. Existing competitor may take over Nestlà © consumer by increasing the product lines and by giving customers the variety of choosing the products and it threatening to Nestlà ©. Nestlà © also need to follow local policy that made by governments to produce certain products or goods. Findings from interview Our group has conducted the interview on 10 students. Based on our findings, we have found out that most students have been using Maggi and Milo for so many years. Three students have been using the product for 19 years and two students have been using the product for 15 years. In addition, four students have been using it for 18 years which was the highest based on our findings. All the students have said in the interview that they like these product so much because they had been using it since they were little such as product like Milo. They like both of this product because of its taste which all of them will describe it as very tasty and delicious. Furthermore, one student describes the taste as fantastic. These students said that Maggi was convenience because it only takes about 5 minutes to prepare and usually if they already hungry they will make Maggi to eat. Besides that, it is an instant noodle that tastes good. Moreover, they also felt these product are wonderful because i t was easy to find and both of it satisfy their taste bud. Then, one student has been using these products for 3 years only. He did like the products but not too much. In addition, we found out that Milo was the highest product that they will buy because most of them like the taste of Milo. Meanwhile, a student said it was good to drink Milo for breakfast. Plus, they have been drinking Milo since they were little. Nescafà © was the second highest product they will buy. Most of them agree with the taste of Nescafà © which was tasty to drink not like some other coffee. Then, the third highest product was Kit Kat. They described Kit Kat as one of their favourite chocolate to eat because it was delicious. This is due to the taste of it which is sweet. Maggi was at fourth because of it taste and also easy to prepare for it. At fifth was ice-cream by Nestlà ©. The students like the taste of the ice-cream which was very sweet and has many flavours that they could choose from. Furthermore, some like to eat ice-cream because to cool down their body. The last product was Coco Crunch because it is a healthy cereal food to eat for breakfast. But, one person said that she will buy Nestle products depends on her needs. This is because she also likes products from other brands. Besides that, all of the students found that the nutrition information very informative. Moreover, most of them found the nutritional information helpful because it let you knew about the nutrient contains in the Nestlà © product. So, they knew how much protein, vitamin and fibre consumed by them when they eat the Nestlà © product. Plus, they also would notice what type of fat and how much does it contain in the product. In addition to that, they can monitor what types of product provide the best or good nutrients for them because they needed a lot of energy. Then, we found out most students have no complaint about Nestlà © products so far except for one student only that have a complaint. Most of them really like the products. As we could see clearly throughout the interview they had become a fan of Nestlà © products for so many years. Some student agree that the Nestlà © product was quite good compared to other brands that already been in the market. Moreover, a student said it was hard for other brands to compete with Nestlà © because Nestlà © have been producing many of good quality products in the market for so many years. Then, they have no problem with the Nestlà © products and its brands. They had been using the products for so many years and did not face any problem. The products by Nestlà © are great so they dont have anything to complaint about. But there was one student who thinks Maggi was bad. She said that it was not good for your health to be consumed often. If there is any severe case then this will threaten the Ne stlà © Company. Besides that, we also found out that most of them wanted Nestlà © to produce more products and give more choices in the market. Some of them said they could make new flavour for yogurt and ice-cream. Furthermore, they all wanted Nestlà © to lower the price of their product. So, it will be easier for them to buy the product in daily basis. Then, some said that Nestlà © could improve their product quality by following the current demand in the market and see the feedback from the market and customer. Plus, they wanted Nestle to do more promotion on their products for students so they could buy it. They also said that Nestlà © could give free gifts to their customer when they purchase the products. This could help retain their customers. Findings from Survey/Questionnaire Out of the 50 respondent from DBU year two students who took questionnaire, 49 of they satisfied with Nestlà © product and they believe that Nestlà © is trusted company because they were in market over 100 years and produce more good quality products. Besides that, Most of them agreed that it is an affordable price but yet some said that they are very expensive. According to our respondent, some said product of Nestlà © cant be consumed by every range of ages and as they give reason that coffee product is not suitable for children. Moreover, the latest product MILO SEJUK as came to many peoples mine and yet most of them said it is delicious and few of them said it is not delicious. The respondent claims that it is easy to purchase Nestlà © product at any store such as supermarket and grocery shop. In addition, we notice that the respondents are very often purchasing Nestlà © product. Lastly, There are suggestion from some student to do more promotion should be held on to increas e customers awareness and purchasing rate until its become the households brand in the market mainly. Table 2: Source from questionnaire below shows student DBU year twos most preference on Nestle product and what DBU year two student thoughts on Nestle products are. CONCLUSION The problems faced the consumer in Nestlà © Company Product is mainly on their nutritional. From our internet research we realise that many people complains about the nutrition. The first problem is nutrition for elderly, we notice that it is a large extent by a person diet and also their nutrition consumption. By taking an improper nutrition and unbalanced nutria diet can increase the risks to have disease. Secondly, Children obesity caused mainly because their consuming to much chocolate and confectionary, taking a lots of chocolate cause them to have disease in early ages. Lastly, in our research we realise that Nestle is producing less energy drinks. RECOMMENDATION Based on our research, we will like to recommend to Nestlà © to produce more products that are suitable for older people such as protein milk and cereal with necessary nutrition where every older people can make it as their daily use and also they should produce some organic product to whom are very health conscious so it can be a healthy snack. Since children obesity is increasing, Nestlà © can produce a chocolate bar with less sugar so that obesity will not increase. Moreover, Nestlà © should produce more energy drink that is suitable for all ranges such as students and people that is active in their daily life.

bb king :: essays research papers

B.B. King Back in 1951, a young blues guitarist named Riley King had his first hit song titled "3 O’clock Blues.'' The song was so great, promoters whisked the young man from his Memphis, Tennessee home to the big top of New York City, where he shortened his stage name from Beale Street Blues Boy to "B.B.'' Boogie woogie pianist Robert "H-Bomb'' Ferguson recalls the first time he met B.B. King before the legendary guitarist's first show at the Apollo Theater in Harlem. "When I saw B.B., man, I laughed. This cat came out on stage with a purple suit, red shirt and green tie,'' says Ferguson. King agrees with Ferguson's memory, but notes that the color scheme was different. " It was a red suit with a red tie with red shoes. Red and black sock and black shoes,'' notes King. Over the past forty years, King has established himself as the indisputable king of blues guitarists. His creative style of blending gospel, jazz, and deep Delta blues has influenced two generations of blues and rock guitarists. Unabashedly, King admits that he's an original: "There's a whole lot of things I don't do as well as other people, but I can do and do very well being B.B. King.'' King launched his career as a professional musician on the streets of Memphis during the 1940s. He played gospel and blues on street corners for tips. Standing in-between blues and gospel, King took the path offering the promise of more financial rewards. At 66, King remains indefatigable. He does about 300 concert dates annually. Few artists who have attained the success that King has continue to drive themselves at such a grueling pace. The force pushing King to stay in front of the spotlight is simple. He wanted to be remembered. "If you're out there, people never forget you. That is one of the things I believe in today, never being forgotten. I would like to be remembered as a person that loved people and wanted to be loved by them''. King has wrought a unique style of blues often imitated, but never duplicated. Despite an unorthodox approach to the music, King has helped to shape the blues by bringing it into the mainstream. He hates when people label the blues as sad music. "Blues to me is many things,'' notes the King. "It has to do with people, places and things.